Car accident claims
Taxi & Private Hire Accident Claims
Whether you drive a taxi or private hire vehicle or were a passenger in one, if the accident was not your fault you could claim compensation for your injuries, the vehicle and the income lost while you are off the road.
Last reviewed: Reviewed by the Auto Crash Claims editorial team
Drivers and passengers are both covered
Taxi and private hire accidents are a little different, because there is usually more than one person affected. There is the driver, whose livelihood depends on the vehicle, and there are passengers who were simply along for the ride. If the accident was not your fault, both may be able to make a taxi accident claim, and one accident can lead to more than one claim.
For licensed drivers
When the vehicle is how you earn, being off the road hurts twice: the repair and the lost fares. A non-fault taxi accident claim can look at your injuries, the damage to the vehicle and the income you have lost while it is out of action, and the specialists can often arrange a like-for-like replacement so you can keep working. Keeping a record of your usual takings makes a loss-of-earnings claim more straightforward.
For passengers
If you were a passenger in a taxi or private hire vehicle, you are almost never to blame for a crash. So if you were injured, it is well worth checking whether you can claim. It does not matter whether your driver or another road user caused it. A free, no-obligation claim check tells you where you stand.
What you could be owed
- Injury, pain and suffering, plus treatment such as physiotherapy
- Repairs to your vehicle, or its value if it is written off
- A like-for-like replacement so you can keep earning
- Loss of earnings while your vehicle is off the road
- Your insurance excess, recovery and storage
- Out-of-pocket costs, including travel to appointments
What you could receive depends on your circumstances.
When you can claim
Drivers and passengers can both make a taxi accident claim. As a licensed driver, if another road user caused the accident you may be able to recover your injuries and the income you have lost. Passengers are almost never at fault, so if you were hurt as a passenger it is well worth checking. Time limits generally apply, usually three years.
Making a claim is simpler than you think
- 1
Tell us what happened
Answer a few quick questions about your accident. It takes a couple of minutes and there’s no obligation.
- 2
We connect you with specialists
We pass your details to the regulated specialists we work with, who’ll look at whether you have a claim.
- 3
They handle the rest
If you have a case, the specialists can pursue your compensation and keep you updated, while you get back to normal.
Frequently asked questions
I am a taxi driver. Can I claim for the money I have lost?
Potentially, yes. Loss of earnings while your vehicle is off the road can form part of a non-fault taxi accident claim. Records of your usual takings help show what the time off has cost you.
I was a passenger in a taxi that crashed. Can I claim?
Yes. As a passenger you are very rarely responsible for an accident, so if you were injured you may well be able to claim, whichever driver was at fault.
Can I get a replacement vehicle so I can keep working?
Often, yes. Where the accident was not your fault, the specialists we work with can frequently arrange a like-for-like replacement vehicle at no cost to you.
Related
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Common scenarios
Helpful guides
Find out what you could be owed
It takes a couple of minutes, it’s free, and there’s no obligation.