FAQs
Frequently asked questions
The questions drivers ask us most, answered in plain English.
Will it cost me anything to check?
No. Checking whether you can claim is free, and there’s no obligation to go ahead.
Do I have to use a specialist I don’t know?
We connect you with regulated specialists, but you’re under no obligation to proceed, and you decide whether to go ahead.
What if the accident was only partly my fault?
You may still be able to claim a reduced amount, so it’s worth checking.
I was a passenger. Can I claim?
Yes. Passengers injured in a car accident can often make a claim.
How long do I have to claim?
Generally three years from the date of the accident in England, Wales and Scotland, though it’s best not to wait.
What if the other driver was uninsured or drove off?
You may still be able to claim through other routes, so it’s worth checking.
Is Auto Crash Claims a law firm?
No. We’re an introducer. We help you start your claim and connect you with regulated specialists who handle the legal side. We don’t provide legal advice ourselves.
How does “no win, no fee” work?
If you go ahead, claims are typically handled on a no win, no fee basis.* The specialists explain the exact funding terms before you commit.
Are claims in Scotland different?
Yes. Claims in Scotland follow Scots law and are handled by specialist Scottish solicitors. We make sure your claim reaches the right specialists for your jurisdiction.
Find out what you could be owed
It takes a couple of minutes, it’s free, and there’s no obligation.